SO9 vs Buffer: Which Solution is Better for Small and Medium Businesses?
Comprehensive comparison between SO9 and Buffer to find the best social media management solution for small and medium businesses.
MaiLy Thao
31.12.2024
I. Overview of SO9 and Buffer
Criteria | SO9 | Buffer |
Platform Support | Facebook, Instagram, X (Twitter), YouTube, LinkedIn, Pinterest, TikTok, Threads, Zalo, Google Business | Facebook, Instagram, X (Twitter), YouTube, LinkedIn, Pinterest, TikTok, Threads, Google Business, Mastodon, Bluesky |
Create Landing Page, Link-in-Bio | ❌ | ✅ |
Post blog, Wordpress | ✅ | ❌ |
Post Management | ||
Multi-Channel Posting | ✅ | ✅ |
Golden Posting Time | ✅ | ✅ |
First comment | ✅ | ❌ |
AI-Powered Writing Assistance | ✅ | ✅ |
Spin icon, Spin Text | ✅ | ❌ |
Content Planning and Scheduling | ✅ | ✅ |
Evergreen Content Campaigns | ✅ | ❌ |
Quick Idea Notes | ❌ | ✅ |
Efficiency Management/Analytical Reporting | ||
Audience Demographics | ✅ | ✅ |
Channel Analysis | ✅ | ✅ |
Content Analysis | ✅ | ✅ |
Customizable Reports | ❌ | ✅ |
Interaction Management | ||
Centralized Inbox for Messages and Comments | ✅ | ✅ |
Automated Interaction Campaigns | ✅ | ❌ |
AI and Predefined Replies for Customer Support | ✅ | ❌ |
1. Introduction to SO9
Key Highlights:
- Bulk Scheduling: Quickly post across multiple channels simultaneously.
- Inbox Management: Centralize messages and comments in one place.
- Performance Analytics: Monitor interactions and measure campaign performance in real-time.
- Comment Seeding Feature: Create initial virtual interactions to make posts more engaging.
2. Introduction to Buffer
Key Highlights:
- User-Friendly Interface: Offers an intuitive calendar layout for scheduling, with easy drag-and-drop functionality.
- Interaction Analytics: Simple to use, with reports comparing post performance.
- Global Platform: Popular worldwide, with comprehensive English-language documentation and guides.
II. Comparison of Key Features
1. Post Scheduling
- SO9: Includes features like Spin Content or GenAI (if available) to rotate content and avoid duplication, making it ideal for Vietnamese marketers managing multiple channels.
- Buffer: Provides quick note-taking support, allowing content creators to save ideas anytime.
2. Engagement Management
- Support for chatbots, quick reply templates, and customer tagging.
- Automated campaigns to generate and respond to interactions on posts automatically.
3. Reporting and Analytics
- Channel-specific reports, frequency comparisons, and interaction metrics.
- Dashboards that display key metrics (reach, engagement, CTR, etc.) in a user-friendly format for business owners.
- Viewer demographic analysis.
III. Pricing, Interface, and Support Services
1. Pricing
- SO9:
- Offers Pro and Business plans based on the number of channels and team members.
- Pricing is typically affordable for small businesses, with flexible rates depending on the number of channels. Starts at 30 USD/month for 10 channels and 1 team member.
- Buffer:
- Includes a Free plan (supports up to 3 connected channels), Essentials (starting at 5 USD/channel/team member/month), and Team plans.
- Costs increase significantly as you add more channels, making it more suitable for businesses with larger budgets.
2. Interface & User Experience (UX)
- SO9:
- Simple and beginner-friendly for those new to social media management.
- Offers Vietnamese language support, saving onboarding time for teams in Vietnam.
- Buffer:
- Modern interface with English as the primary language, but highly intuitive and easy to navigate.
3. Support & Customer Service
- SO9:
- Fast response times via chat, hotline, and email.
- Local support team, making it easier to connect and resolve issues quickly.
- Buffer:
- Active community forums.
- Support via email and chat, but response times may be slower due to time zone differences.
Conclusion
Channel farming tools
Addendum
As a customer of
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Repost sources with 1 Click
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SO9 HUB PRODUCT
Centralized interaction management
Free 
9RECHAT PRODUCT
Remarketing software for FanpagesFree 
ADDITIONALLY, THERE WILL BE MORE UPDATES
LIFETIME UPDATES OF NEW FEATURES
Platform updates
SO9.io supplements
Your feedback for improvementsSO9.io supplements
You don't understand any detailsSO9.io supports
You need more knowledgeSO9.io updates Tips
SO9.io will continuously supplement features, experiences, and rigorously test products and software, adding videos and knowledge to help you build your own sales system
WHAT DO WE DO AT SO9.io?
We are the official partner licensed by platforms: Facebook, TikTok, YouTube, Instagram, Pinterest, Google My Business, Zalo, X.
To achieve this, our team underwent a rigorous verification process from platform auditors. That’s why customers can always be completely assured of Quality & Safety when coming to SO9.io.
Connect with us through
Facebook
See more shares at
Youtube Channel
Or 
Tiktok
Pro Business
USAGE QUANTITY
0
Distributed content0
Reach0
Number of connected channelsFAQ
HOW CAN WE HELP YOU
I am concerned about the security level of SO9
We are the official partner licensed by platforms: Facebook, TikTok, YouTube, Instagram, Pinterest, Google My Business, Zalo, X. To achieve this, our team underwent a rigorous verification process from platform auditors. That's why customers can always be completely assured of Quality & Safety when coming to SO9.io. All channels you connect to the application go through a direct authorization step on the platform, allowing you to control the permissions granted to SO9.io and fully manage them.
I don’t know anything about business development via Social Media, how can I learn?
Please refer to the Social Media Conquest Tips provided by SO9.io and then practice. You can schedule a review with our team after you’ve followed the guidance for a month.
Why isn't my channel being suggested, and views are low?
There are 3 factors affecting your channel: 1- Resources, 2- Content, 3- Software. As SO9.io is an official partner of the platform, we ensure not to negatively affect your views, so please carefully check your resources and content.
How are you different from simulation software like Fplus, MKT, Ninja, etc.?
Simulation means instead of you doing it, a bot performs on your computer across hundreds of different browser windows. To use this software, you must provide your account, password, or cookies. Importantly, platforms 'really dislike' these bots and always look for ways to eliminate them, so if you're not skilled, there is a significant risk to your resources. SO9.io is a completely different application; we don’t have as many features as simulation software – however, all our features are reviewed and approved for official management by the platform. Thus, the risk factors related to resources and security safety will never exist on SO9.io.
SO9 is distributing
Continuously updating...0
Distributed content0
Reach0
Number of connected channels
