A complete social media management solution for small businesses

Experience seamless social media scheduling, publishing, customer service, and analytics all from an easy-to-use dashboard.

Social Media Publishing

Publish content everywhere & reclaim your business’s social growth

Plan, create and organize meaningful content to grow your brand on all social channels.

Multi-Channel Publishing
Create, schedule, and publish content to all social networks and save time with network-tailored posts.
Best Time To Post
Ensure you get top engagement out of your content. Publish at recommended times when your audience is most receptive.
Content Calendar
See your strategy in action to deliver a balanced feed of branded and educational content to your customers.
AI Caption Generator
Never run out of ideas about what to post.
First Comment
Reverse the first comment for supplementary content when posting on Facebook, Instagram, Linkedin, and Youtube.
Spin Content
Automatically adjust content randomly when posting the same post on different channels to reduce the risk of spam.
Video thumbnails
Set the thumbnail for the video when uploading to platforms: Facebook, Youtube, Tiktok.
Facebook Carousel
Set up carousel, multiple images with captions posts for Facebook; various configuration options for each platform.

Social Media Automation

Create intelligent social media automation campaigns

Make your life easy by automating images, videos, and stories to your social channels.

Evergreen Content
Reuse your best content by automatically publishing it over the year on a pre-set schedule for maximum views.
Content Automation
Create a targeted feed through our query builder and automate the content to be published across socials on a pre-set schedule.
Schedule Posts In Bulk
Work smarter and schedule multiple posts by uploading your content in Bulk posting function.
Mobile Apps
Make the most of SO9 with Android and iOS apps and manage social channels on the go.

Social Media Customer Service

Build better relationships with the social inbox

Build brand loyalty by mastering social media customer service. Effectively manage all conversations and reply to every message from one single dashboard.

All accounts in one platform
Manage private messages and comments on posts from Facebook, Tiktok, Instagram, and Twitter.
Conversation Tags
Intelligently categorize customers using custom tags, helping you serve the right people quickly.
Saved Replies
Respond appropriately with only 2 clicks by selecting a reply from your most repeated answers.
Notes
Leave special notes as action items within conversations for your team members.
Automated campaign
Create automated response campaigns to customers based on your script.
Customer 360
Automatically archive all valuable information from customers: sources, contact information, and interaction.
Data Integrations
Integrate real-time customer data push to Google Sheets or your company'.s system.
On-The-Go Management!
With our mobile app, you can quickly respond to all of the social media conversations on your Android or iOS device.

Inspire creativity

Never run out of content ideas

Find the top-performing content in your industry with our in-built content discovery engine.

Influencer Discovery
Discover, shadow, and connect with key influencers in your niche from Facebook, Tiktok, Instagram, Youtube, Pinterest,...
Custom Topics
Create your topics to get highly customized and targeted content from specified sources, countries, languages, publishers, etc.
AI Plan Generation
Create Plans & Post Ideas easily with the help of AI to assist you in planning your work effortlessly
AI Caption Generation
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Social Media Analytics

Guage social performance, make informed decisions

Analyze social media metrics important for your business. Build a better strategy to set up your social channels for success.

The Big Picture
See the organic growth of each social channel by measuring publishing frequency, engagement, and followers.
Identify Trends
See how many followers you gain or lose and relate that with the type of content you published to identify trends.
Know Your Strength
Identify what’s driving results with top posts on all socials (and create more of the same) categorized w.r.t likes, comments, and shares.
Know Your Audience
Understand your follower’s demographics to target the right audience with the right content.

Real-time team collaboration

Save precious time and money

With so many team members working together in a organization, communication becomes tricky. SO9 allows large teams to effectively communicate and collaborate on projects by providing real-time interaction on ongoing projects. You can assign tasks by mentioning team members, comment on drafts, preview progress, monitor activity, and version history. Managers can fully coordinate with their team members using this seamless workflow.

Approval Workflow
Involve the right people and fast track content approvals by bringing the team and clients on the same page.
Share Your Work
Easily share your plans, tasks, and work content with your team with just one click
Assign Task
Easily assign tasks and manage work within the team
Communication
Coordinate work more seamlessly by enabling effective communication right within your daily tasks
Join 9,000+ growing businesses that use SO9 to build their brands
No credit card required
24/7 customer support
Refund whenever you want