I. Fanpage Post Management

1. Single Posting

• Comment Seeding: Automatically generate comments based on pre-set Scripts when scheduling posts through SO9, ideal for driving traffic to your website or community.
• Next-Gen GenAI: Never run out of ideas when planning or creating content.
• Automated Scheduling: Configure weekly posting schedules, and the system will automatically post according to your settings.
• Hashtag Collection: Save hashtags in categorized groups and apply them to your posts with a single click.
• Spin Content: Randomize content for a single post across multiple platforms to reduce the chance of duplicate content being flagged as spam.
• Facebook Carousel Posts: Set up Carousel-style posts or multi-image posts with deScriptions for each image when posting on Facebook. Customize settings for each platform in detail.

2. Bulk Posting

• Automated Scheduling: Configure and automate your posting calendar for seamless operations.
• Bulk Media Uploads: Upload large quantities of media files at once to streamline the process.
• Mass Content Addition: Add content for numerous posts in a single step.
• Multi-Channel Selection: Easily choose multiple channels for posting with just a few clicks.
• Mass Comment Seeding: Automatically add comments to posts across various channels to boost engagement.
• Google Drive Integration: Access and manage your media files directly from Google Drive for added convenience.

3. Reposting Content

II. Fanpage Interaction Management

1. Smart Inbox

• Real-time Updates: Instantly track the latest interactions from customers.
• Unified Management: Manage messages and comments across multiple platforms, including Facebook, TikTok, Instagram, and Twitter.
• Quick Replies: Save and reuse frequently used response templates with just two clicks.
• Customer Notes: Add notes for individual customers to help your team communicate more effectively and maintain personalized service.
• Conversation Labels: Categorize customer inquiries with customizable conversation tags to match your project needs.
• Reminders: Set reminders to ensure timely follow-ups, keeping your promises to customers.
• Comprehensive Data: Automatically store valuable customer information, such as lead source, contact details, and previous interactions.
• Mobile Accessibility: With the SO9 mobile app, you can respond to customer interactions promptly, anytime and anywhere.

2. Automated Interaction Campaigns

• Boost Response Speed by 99%: Automate your customer interactions with campaigns designed to increase customer engagement.
• Versatile Automation: Create Scripts for automatic actions such as liking, hiding, replying to comments, and sending personalized direct messages with embedded call-to-action buttons.
• Enhanced Customer Experience: Automation reduces customer service response time, ensuring a seamless and enjoyable shopping or service experience for your customers.
• Higher Conversion Rates: By improving engagement and responsiveness, automated campaigns contribute to increased conversion rates and revenue growth — the ultimate goal for any business.

III. Effective Fanpage Management

1. Channel-Specific Reporting

• Comprehensive Overview: Monitor organic growth by measuring frequency, engagement, and follower counts across platforms.
• Trend Identification: Discover how your published content attracts new “fans” and pinpoint trending content types.
• Leverage Strengths: Identify top-performing posts on all platforms (based on engagement metrics) to replicate their success.
• Audience Insights: Understand your audience’s demographics, online activity patterns, and preferences to craft tailored content and ensure optimal distribution timing.

2. Content Performance Reports

Conclusion