SO9 LAB09:00 ยท 12/10/2026
51264288.6K
Marketing & sales ecosystem
Post everywhereManage ordersInbox & commentsFollow up leadsHealth metricsAI for your teamCustomer 360ยฐStuck with Sales?centralized at SO9
SO9 pioneers "omnichannel connection" across platforms via licensed APIs
Officially connects with
app.so9.vn
๐ Welcome back, SO9
Plan, create & publish smarter with AI Studio
SO9 EcosystemQuick access to products
SO9 LABSocial content Management
SO9 CRMMessenger sale based CRM
SO9 AI STUDIOStudio AIComing soon
SO9 ADAdvertising
SO9 ADAdvertising
9PUSHZalo auto manage & connect
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SO9 LABAll content in one place
Plan, publish, analyze and optimize content across all your social media & website from a single place.
0+Supported platforms
Real-timeSchedule & publish
Schedule & distribute
Plan and create a month's worth of content, then automatically distribute it to Facebook, Instagram, TikTok, YouTube and 10+ other platforms with a single action.
Hello, SO9 LABPlan this week's content for brand channels
Create product post content
Outline today's video shoot
Auto-add suitable hashtags
Permissions & Content approval
Set up a rigorous review workflow. Role-based permissions: Creator โ Reviewer โ Publisher.
1. Draft writingDraft
2. Submit for reviewPending
3. Approve & PublishApproved
Discover trends
Track fast-growing music and content on social media to catch the latest trends.
Trending music
Sunroof - Nicky Youre12.4k videos
Anti-Hero - Taylor Swift8.9k videos
Trending posts
๐ฅ 1.2M views+120%
๐ฅ 850k likes+85%
One content, every platform
SO9 LAB uses AI to turn one original photo/video into multiple versions tailored to each platform: crop, resize, safe zone and brand logo watermark in a single step.
ORIGINAL PHOTO / VIDEO
SO9 LAB AISmart cropRight ratioSafe zoneBrandingOptimized versions4 PREVIEW
BRANDFacebook Feed4:5Crop: Safe zone keeps main content
BRAND
Instagram Post1:1Crop: Center focus for feed
BRANDTikTok/Reels9:16Crop: Vertical full screen
BRAND
Pinterest Pin2:3Crop: Tall portrait
Never worry when the boss asks about channel "growth"
SO9 LAB goes beyond content distribution with in-depth performance reports. The system automatically collects metrics and draws intuitive charts so you can capture golden hours and the content types getting the best engagement to optimize your reach strategy.
COLLECTED METRICS
Video viewsPost engagementDemographicsHR KPIsContent topics
VIEWS ACROSS PLATFORMSFacebook842MInstagram716MTikTok895M
YouTube664MPinterest438M
Threads271M
Facebook842MInstagram716MTikTok895MYouTube664MPinterest438MThreads271M
SO9 CRMThe first unified CRM
Turn every conversation into a sales opportunity with CRM built right into your inbox. The perfect harmony of People - AI - Automation makes the sales workflow easier than ever.
0+Connected channels
0xHigher close rate
Centralized conversations
All in one. Every message and comment from Facebook, Zalo, TikTok, Instagram, WhatsApp and Website is handled on a single screen
+12
Optimize conversion with data
Customer data flows through your business - but not everyone uncovers the hidden truths behind it. SO9 CRM not only gives you multi-dimensional custom reports but also a full AI team to help you dig into deep insights.
DATA SOURCES
Ads dataSales notesOrdersComplaintsHistorical dataChat history
CHANNEL ANALYTICSFacebook85%
Zalo40%Instagram60%TikTok30%โฆ AI: Facebook ROI highest at 4.2x
Facebook85%Zalo40%Instagram60%TikTok30%Unified conversations
Conversations from the same customer on different platforms are merged automatically for easy management.
Sales funnel
The customer journey from the first reach to the closed deal.
Multi-channel reach1,240
Potential customers580
Quotes sent210
Deals closed88
Automate the working workflow
The combination of People - AI - Automation. The entire sales funnel is designed so sales can focus on โcaring for customer emotionsโ.
Workflow ยท Conversation routing
New messagesFrom:
Ad leadsFrom:
Landing PageFrom:
Open API
Customer 360Unified profile
AUTO FLOW
Auto add Zalo friendsUse sales' Zalo account
AUTO FLOW
Follow upSend follow-up messages, emails
AUTO FLOW
Distribute opportunitiesAssign to online sales
CONVERSION FUNNEL
Sale Phuong ThaoLooks up data, answers instantly
AGENT 1
Reply to messagesReply to customers, ask for phone number
AGENT 1
AI Sale assistantAnalyze customer profile
DEAL CLOSED
Closed!5 โ
SO9 AI STUDIOYour AI workforce
Create, train and deploy AI agents as a workforce for your business
No-codeNo programming needed
0%Questions automated
AI content creation room
AI writes posts, creates captions, brainstorms ideas and creates content in your brand style.
Type your content request...Generate
BRAND DNA
BusinessTone of voiceIdentityKeywordsGuideline
Thao MarketerContent Agent
Monthly content planCreate posts
Tien TienStudio Agent
YouTube planVideo scriptCreate scripts
Anh designerMedia Agent
Create imagesCreate videos
Thao Marketer
Summer Sale 2025 is live! Explore the new collection and exclusive deals made just for you. #SummerSale #BrandDNA
Summer Sale 2025 is live! Explore the new collection and exclusive deals made just for you. #SummerSale #BrandDNAReady to publish
AI media room
AI automatically resizes, crops and optimizes media for each social platform.
Auto resize for platforms
TikTok9:16VerticalFacebook16:9HorizontalInstagram1:1SquareAI sales HR room
Dashboard to manage all AI agents - monitor performance and assign tasks.
Agent: Insight analysis
92%Agent: Product consulting
87%Agent: Customer care
74%See how SO9 LAB automates content creation & publishing across all your platforms
In 30 minutes, SO9 experts will demonstrate how leading organizations (Media, Press, Enterprises) create and manage their content.
Scheduling & Publishing
AI Agent workforce
๐HanaContent creation๐ฅธAlexAuto media adjustment๐QuanReport tracking & suggestions๐ฃ๐ท๐ธ10+Approve โ Publish workflow
The entire Post, Approve & Publish process runs end-to-end in one software
Diverse content & Automation
Status, Images, Reels, Stories, Carousels, Links... all publishable and customizable on SO9 LAB
Smart custom data & reports
Track signals by channel, content and topic. Managers follow staff reports or customize their own views.
TRUSTED BY LEADING ENTERPRISES
Comprehensive Integration
Optimize the centralized management experience in one single place!
0
Reach Achieved
0
Content Published via SO9
0
Connected Channels
Enhance multi-platform management experience for with SO9.vn
Free Resource Library
Knowledge for Effective Social Media Management
Template
Content Plan Template Library by Industry
Download
Ebook
Sales Funnel through Satellite Channels
Download
Ebook
Mastering AI from A to Z
Download
Business Philosophy
The 'So Nice' Spirit in Every Detail
We don't create a lot of features just to sell a 'we-have-everything' product. Instead, SO9 focuses on depth, ensuring everything we offer is polished and complete. Here are a few examples:
Protect Accounts from Spam
With Facebook, SO9 integrates multiple features to maximize protection for your posting frequency and optimize content recommendations.
- Connect Fanpages via different accounts (VIA) to optimize posting frequency
- Spin content to differentiate posts across multiple Fanpages
- Smart posting mode schedules posts at staggered times โ optimizing visibility
Blog Posting Tool with Integrated SEO Kit
Easily schedule posts for your Blog and simultaneously share them to your social media channels.
- Integrated SEO Kit to optimize SEO-ready content
- Set up Instant Sharing across social media platforms
Publish Content with Scheduled Comments
Schedule not only your posts but also follow-up comments to enhance engagement.
- Post links to drive traffic to your website
- Encourage customer sign-ups
- Boost further interactions
Auto-Share Posts to Stories
Automatically share your posts to your Story right after posting โ perfect for boosting interaction with your followers.
Post Status, Carousels, Images with Captions
With meticulous integration, SO9 fully supports all types of posts you can create on the platform.
Seamless Thread Posting (Multi-Thread)
Since platforms limit content per Thread, SO9 supports posting long-form content as seamless Threads โ boosting user engagement.
- Long-form content encourages more reading and interaction
- Higher chances of being recommended when more users engage
Automated Content Campaigns
If you lack staff to create regular content, no worries! Learn from big brands: SO9 enables you to build a content library and set up 100% automated posting campaigns.
- Create and store your content library
- Categorize content by topics
- Set up automated posting campaigns
- Fully automated
And There's Even More...
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