I. What is a bulk messaging tool for Fanpage?

II. How to effectively send bulk messages?

• Avoid content spam: Try to personalize the message, provide real value to the recipient, keep the content concise, and limit excessive advertising. Instead of focusing on sales, build a sustainable relationship with customers.

• Optimize the timing of message delivery: Sending too many messages continuously will mark your message content as spam. Therefore, to effectively care for customers and avoid violating Facebook's policies, balance the frequency of sending messages appropriately, sending only 1-2 messages per day to avoid causing annoyance to the recipient. To optimize the timing of message delivery, you can also use automated tools or bulk message management platforms. Below are the top 3 bulk messaging tools for customers via Fanpage in 2024 that you can refer to.

III. Top 3 bulk messaging tools for old customers in 2024

1. 9Rechat

• Unlimited sending: With 9Rechat, you can send unlimited messages to Fanpages, even those with Message Tag restrictions, and there is no limit on the number of messages sent.
• Unlimited content: Unlike some other solutions, 9Rechat does not limit the content of the messages sent. Your messages can contain advertisements, promotions, images, and web links, helping you optimize your marketing strategy.
• Continuous updating of the message list: 9Rechat's system will automatically scan and update information about newly interacting customers into the message list. This helps avoid sending messages to invalid or inaccurate phone numbers, increasing the chance of accessing and interacting with customers effectively.
• Add multiple message-sending accounts: With this feature, 9Rechat allows you to add multiple bulk message-sending accounts simultaneously, enhancing the effectiveness of the message-sending campaign.
• Spin content: 9Rechat provides content spinning feature, allowing you to send messages safely and limit duplication, ensuring that messages reach the right customers without unnecessary spam or duplication.
• Optimize message sending time: 9Rechat will help you allocate time and automatically send bulk messages appropriately to avoid being marked as spam.

2. Bombot

• Customer phone number filtering feature: Bombot allows users to filter and organize customer phone number lists flexibly and efficiently. This helps categorize customers easily and conduct more effective remarketing.
• Diverse message content: Bombot allows users to send messages to customers with diverse content, not limited to text but also including images, videos, URL links, etc.
• Importing customer files with multiple fields: With Bombot, you can import customer information from external sources into the system via Excel files, saving you time in customer management.
• Flexible updating of new message lists: Bombot helps you scan and update new customers into the message list.
• Limited duplicate message sending: Version 2.1 of Bombot allows labeling customers according to message-sending campaigns, helping businesses send messages safely, with the right message, and to the right audience.
• Adding multiple accounts for bulk messaging: Similar to 9Rechat, Bombot allows businesses to add multiple accounts for bulk messaging simultaneously, increasing the effectiveness of message-sending campaigns to customers.

3. Fchat

• Intelligent chatbot: Fchat allows businesses to automatically respond to comments, automatically inbox customers who have messaged or commented on the Fanpage, and even automatically sell products based on pre-set scenarios.
• Sequence - automatic message sequences: The Sequence feature of Fchat allows the creation of automatic message sequences, helping to maintain interaction with customers every day.
• Keyword - automatic keyword responses: This feature allows users to automatically respond to comments and messages based on keywords, enhancing customer interaction and experience.

• Unable to delete customers
• Unable to export customer lists
• Maximum of 5 campaign sends
• Maximum of 20 Blocks, 20 Keywords
• Maximum of 1 User Input, Webform, Lucky Spin.

Summary

1. 9Rechat
2. Bombot
3. Fchat